Total 180 job vacancies by Ikano-Retail

To inspire and surprise our IKEA for Business customers by creating relevant, functional, aesthetic, and commercial home furnishing solutions that translate the IKEA brand and appeal to the local market.

Your assignment

• To support the IKEA for Business in providing interior decoration proposals for customers across all focus, with the aim to maximize IKEA for Business sales by offering attractive and comprehensive interior-design solutions, which reflects IKEA’s range and profile.
• Ensure that all interior design inquiries received are correctly interpreted and understood and that the proposals given to customers are relevant and live up to the general expectations.
• Support the Sales team in producing and presenting customized interior design solutions for larger project customers.
• In support of the store sales functions, review and clarify design requests from customers.
• Use home furnishing competence to create the IKEA furnishing solutions in the design proposal to business customers.
• Support the IKEA for Business Sales team in preparing and conducting presentations to larger customers.
• Ensure that the company’s competitive advantage within Sustainability is incorporated into the general design proposals, in support of the overall image of IKEA for Business.

General Maintenance:

• To support in maintaining, servicing, repairing and ensuring that all mechanical, electrical, plumbing, Architectural, LPG gas system and Building are in good working condition at all times.
• To assist in performing regular checking of the facility and taking corrective action(s) where required.
• To provide a safe, clean and functional environment as well as providing a comprehensive maintenance service to the building equipment and machines.
• To support and monitor external contractor and ensure services are carried out accordingly to the scope of work stipulated in the contract.
• To take daily / weekly / monthly utility (Electricity and Water) meter reading for all the tenants.
• To support and maintain operating logs on all equipment; record, correct, and report all faults, deficiencies and other unusual occurrences
• To assist regulatory inspection .

Safety and Security:

• To assist safety and security officer when need arise for maintaining safety equipment e.g. fire Protection system, Fire Door, CCTV, PA System, Intrusion Alarm System.
• To support safety and security officer in maintaining safety equipment in the building according to the SecCheck manual.

Your assignment
• Drive sales to achieve individual sales target
• Handle key accounts management as assigned by manager
• Provide clients with the consultancy of IKEA home furnishing design solution to match with
customer’s preference and project budget
• Find new clients or new opportunities to generate sales
• Maintain contact with all clients to ensure high levels of client satisfaction
• Receives and resolves customer complaints and problems in timely manner
• Provide weekly projects pipelines update to manager
• Proactively establish and maintain relationships with all major developer and corporate clients
• Control vendor on customer delivery plan to meet the schedule and achieve customer
satisfactory

About the job

Reporting to the Goods Flow Team Manager, this ASSOCIATE role is responsible for providing assistance in the completion of the Logistics process in the easiest and safest way possible. He/She develops and uses his/her knowledge and experience of IKEA operations, including IKEA machinery and equipment, as well as the expertise of his/her co-workers within the team to achieve the highest level of availability of products in the store.

Your assignment

• You perform effectively the Goods Flow operation tasks in your assigned area, using the available IKEA systems and equipment to achieve an efficient goods flow process and data integrity, in order to maximize stock accuracy and ensure the highest product availability for customers;
• You contribute to an optimized daily goods flow operation within the assigned goods flow processes by working in a lean, simple, and cost-conscious way;
• You contribute to the agreed goals of the Goods Flow Team, as well as being involved in the goal-setting process of your team;
• You comply with IKEA health, safety, and security guidelines, rules and regulations, and support colleagues in preventing untoward health, safety, and/or security-related incidents in the store.

About the job

The Assistant Leasing Manager will, together with the other members of the Ikano Centres Leasing Team, deliver sustainable sales and growth of income for our shopping centres by securing attractive, profitable and sustainable leasing on rentable space and continuously promoting Ikano Centres as a preferred landlord for new and existing tenants.

Your assignment

• Deliver best possible lease deals by reaching or exceeding pre-defined commercial goals through negotiation strategy;
• Contribute and participate in Leasing Strategies, Business Plans, Budget and Rent Rolls setting;
• Follow up Yearly Lease Plan in accordance to assigned brands and implement from negotiation until the execution of tenancy agreement (new and renewal);
• Assist Leasing Category Manager in conducting strategic negotiations with tenants;
• Constantly search on the market, initiate and deliver new brands which is most relevant to the shopping centre lease strategies;
• Establish and maintain good and long-term relationship with tenants for sustainable business cooperation as a preferred landlord.

About the job

We looking for a Senior Manager candidates to filled the role of the Leasing Commercial Manager. The role will required a high skills in stakeholder management, and a deep understanding of the Shopping Centre Retail market. It be responsible to lead the creation and execution of a strategic Offer Development Plan to maximize income for existing and future Meeting Places aligning with the organisation long-term vision and positioning. Additionally, the role will support the effort of securing a suitable tenant mix to increase the asset value of our Meeting Places to ensure their offers are not only relevant to the customer and community needs, but also attractive to our partners. As a strategic business partner, you'll drive revenue growth and share best practices across the organization, making a significant contribution to our Meeting Places' success.

Your assignment

Strategic Development:

• Collaborate with Meeting Places to design to Offer according to their long-term direction and positioning.
• Securing a solid tenant mix to increase MP asset value
• Identify and incorporate latest market trends and insights into leasing strategies to enhance MP attractiveness.

Portfolio Diversification and Asset Value Enhancement:

• Contribute to diversifying the portfolio and increasing attractiveness to partners to enhance MP asset value.
• Evaluate investment opportunities for property improvements, prioritising initiatives based on expected outcomes and strategic objectives.

Collaboration with Meeting Places:

• Develop leasing expertise within MPs to ensure MP are capable to transform the strategy into actionable business plans and short-term actions.
• Responsible to support MP in leasing related questions including negotiations with tenants, monitoring and analysing tenant performance, providing MP with relevant advice on how
• to improve tenant performance
• Negotiate favourable leasing conditions by conducting feasibility studies and formulating negotiation strategies.
• Provide guidance and support to MPs in negotiations with tenants, ensuring optimal performance and alignment with objectives.
• Monitor and analyse tenant performance, offering relevant advice to improve performance and maximise value for MPs.

Market Knowledge and Trend Analysis:

• Proactively gather and share knowledge on market trends, best practices, and emerging business models within the leasing domain.
• Analyse industry trends to inform business planning and negotiations, ensuring the MP offer remains consistent and aligned with customer needs.

To lead, develop and inspire a team of Visual Merchandising/Activity co-workers in creating exciting range presentation solutions that provide an easy and convenient shopping experience, increase vitality and ensuring a clear commercial calendar activities message is throughout store during each launch that will increase the frequency of the visitation in the store thereby contributing to positioning the IKEA Brand in the local market as the home furnishing specialist and the IKEA store as an up-to-date and innovative destination that always offers something new.

Your assignment

• Lead and manage a team of Visual Merchandising/Activity co-workers and inspire and challenge them to strengthen the uniqueness of the IKEA identity in range presentation solutions in the store.
• Responsible for gathering and translating knowledge of people's needs and dreams in the local market, the launch package from country commercial calendar package into relevant and inspiring range presentation solutions that support a convenient shopping experience, reflect the local needs of life at home and show that there are always something new and exciting happening in the store.
• Lead a team of Visual Merchandising/Activity Co-workers in creating relevant, inspiring, affordable and commercial range presentation solutions based on the country commercial calendar package that reflect a wide variety of styles, price levels, meet many individual tastes and exceed visitor's expectations.
• Keep up to date and knowledgeable about retailing, home furnishing and trends in order to support the Com&In manager to facilitate and/or support workshops that generate creative directions that inspire and surprise visitors with a strong visual impression.
• Responsible for the recruitment and competence development of Visual Merchandising/Activity co-workers and securing personal succession planning by constantly searching for potential candidates.
• Provide active support in developing the department action plan using layout as a commercial tool as well as range presentation and vitality initiatives that are focused on growing the business and supporting long-term profitability and execute agreed plans together with the Com&In team and other functions.
• Responsible for the ordering of materials and racking used in the construction of displays, ensuring that the team always keeps visitors in mind, minimise disruption and communicate changes when working on the shop floor.
• Act quickly to exploit commercial opportunities and ensure the Visual Merchandising/Activity co-workers understand the impact of Com&In actions on the financial result.
• Ensure that Visual Merchandising/Activity co-workers base their work on the layout as a commercial tool and execute range presentation solutions with high quality, simplicity, cost-effectiveness and efficiency by applying national directions and using global tools and best practices.
• Actively contribute in the national Visual Merchandising/Activity Managers network and share national directions and global tools with the Visual

To inspire and surprise visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors’ expectations. This will strengthen the IKEA Brand and convert more visitors into customers.

Your assignment

• Use visual merchandising competence to strengthen the uniqueness of the IKEA identity in range presentation solutions in the store by working with store layout, range presentation and vitality. 
• Actively contribute to the department action plan with initiatives that will grow the business and support longterm profitability and execute the agreed plans in close co-operation with other functions. 
• Use the knowledge of people's needs and dreams in the local market to plan and implement relevant, inspiring, affordable and commercial range presentation solutions that reflect a wide variety of styles, price levels, meet the many individual tastes and exceed our visitor's expectations. 
• Keep visitors in mind when working on the shop floor, minimise disruption and remain aware at all times of the importance of safety and the visual impact for visitors. 
• Respect routines and responsibilities, work together with the Com&In team and other functions, act quickly to exploit commercial opportunities and understand the impact of actions on the financial results. 
• Secure high quality, simplicity, efficiency and cost consciousness in planning and implementing all range presentation solutions by applying national directions and using global tools, proven solutions and best practices.
• Actively contribute to gathering insights about store layout and range presentation and translating this knowledge into relevant and inspiring store solutions that will support a convenient shopping experience and reflect the local needs of life at home. 
• Stay up to date with knowledgeable about home furnishing, retailing and trends to generate creative directions that inspire and surprise visitors with a strong visual impression.

About the job

As a member of the Business Navigation team, you will play a key role in providing financial analysis and lead the staff optimisation process to deliver to the needs of the store. You will be involved in the staff planning, budgeting, and forecasting processes, translating the store’s strategies and goals into performance measurements through analysis and benchmarking. Working with multiple functions across the business, this is a highly visible role that represents a great opportunity to develop a thorough understanding of IKEA commercial operations.

Your assignment

Financial analysis

• Having the full understanding of the store’s P&L, and support the Store Business Navigation Manager in steering actions to provide store in shape as new, reducing costs while considering all impacts on the store’s P&L.
• Support the budgeting and forecasting process through close follow-up of the P&L and provide regular updates and recommendations to store management on the store’s financial position.
• Identify, assess, and translate key industry trends into emerging risks and strategic business opportunities that shape the trajectory of our commercial opportunities.
• Provide relevant and user-friendly business information on the store’s performance KPIs through dynamic reports. You influence with data, and articulate key insights to the store management team to drive sound business decision making.
• Responsible for timely and accurate closing of the monthly account, and all necessary procedures for monthly closing and annual closing while ensuring compliance with IKEA accounting standard, legal, tax, and statutory compliance in Singapore.
• Support the correct procurement of indirect material by requesting and comparing supplier quotations, performing periodic reviews on contract management and supervision to ensure purchases are compliant to procurement principles and IWAY standards.

Staff Planning

• Support the staff planning process through analysis on productivity/ efficiency drivers to maximizing resource availability and skills across all departments.
• Responsible for following up on the staff planning process from budgeting and forecasting and reporting, taking commercial influences taken into consideration.
• Identifying and escalating when the schedule for actual hours exceeds the financial framework and possible improvements in the process for the store are identified.
• Contribute to the deliverables of objectives in the store staffing approach with close follow up on staff planning and related retail KPIs with accurate reporting.
• Responsible for safeguarding the stores complete staff planning process and performance and advising managers in ways to maximize resource availability.

Your profile

• A professional with minimum 6 years of strong FP&A experience and business acumen and feels invigorated by a fast-paced and dynamic environment.
• A globally recognised professional accounting qualification, e.g. CPA, ACCA, CIMA, etc., is preferred.
• Strong communication skills with the ability to present financial information to non-financial stakeholders.
• Ability to influence and galvanizing others to follow you toward a solution.
• Process driven, results-oriented with excellent analytical capability and critical thinking skills.
• Meticulous with strong attention to details and good follow-up skills.   
• Strong interpersonal skills with ability to work collaboratively and effectively with multi-cultural business partners and stakeholders, within cross-functional teams in a matrix organization.
• Experience in ERP or financial reporting systems like TM1, MVBC, Qilkview.
• A retailer who contributes towards the business through actions and presence including weekends, public holidays, and on rotating shifts.

Your assignment

• You will be responsible for unloading containers, palletizing, strapping and labelling of pallets.
• You will be responsible for moving pallets from buffer locations to the identified locations for replenishment purposes.
• You will perform inventory checks and ensure data integrity and the highest stocks availability for customers
• You will adhere to quality, security and safety service standards and comply with procedures, rules and regulations
• You will ensure the warehouse is clean and safe for work
• You will be required to operate pallet jack, forklift or reach lift to move heavy articles

About the job

Reporting to the Goods Flow Team Manager, this ASSOCIATE role is responsible for providing assistance in the completion of the Logistics process in the easiest and safest way possible. He/She develops and uses his/her knowledge and experience of IKEA operations, including IKEA machinery and equipment, as well as the expertise of his/her co-workers within the team to achieve the highest level of availability of products in the store.

Your assignment

• You perform effectively the Goods Flow operation tasks in your assigned area, using the available IKEA systems and equipment to achieve an efficient goods flow process and data integrity, in order to maximize stock accuracy and ensure the highest product availability for customers;
• You contribute to an optimized daily goods flow operation within the assigned goods flow processes by working in a lean, simple, and cost-conscious way;
• You contribute to the agreed goals of the Goods Flow Team, as well as being involved in the goal-setting process of your team;
• You comply with IKEA health, safety, and security guidelines, rules and regulations, and support colleagues in preventing untoward health, safety, and/or security-related incidents in the store.

About the job

Reporting to the Customer Relations Manager, this TEAM LEADER role is to ensure a positive and joyful shopping experience for all IKEA visitors and customers. This is done by ensuring Easy Buying department is fast and efficient for our customers, and cost-effective for the IKEA store, handles customer’s issue in reliable and friendly way and supported co-workers in their daily work.

Your assignment

You will lead and manage the Easy Buying function in the store to fulfil the following:

• You build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment by valuing and fulfilling customer needs and expectations thereby stimulating more frequent visits;
• You understand customer motivation and expectations and play an active role in turning them into commercial opportunities;
• You ensure a positive shopping experience that creates trust in the IKEA Brand before, during and after their visit;
• You keep areas of responsibility in shape as new and always keep work areas efficiently equipped during trading hours;
• You empower co-workers through knowledge, confidence, trust, authority and motivation so they are always ready to support customers in the best way possible;
• You are always available to deal positively and quickly with issues raised by customers;
• You lead by example in terms of customer focus, co-operation with other departments, simplicity and giving and taking responsibility to optimise customers’ experience;
• You are expected to assist customers to arrange for transport and assembly services through a well-managed Service or Home Delivery Desk

• Maximizing sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions
• for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.

• Maximizing sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions
• for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.

About the job

Reporting to the Kitchen Food Manager, this TEAM LEADER role is responsible for the development of the IKEA business in his/her respective area of responsibility: IKEA Kitchen. He/She strives to make people smile while providing irresistible food offers in a welcoming atmosphere that gives the customers a good reason to return again.